Welcome to UMKCKangaroos.com. This season, every UMKC fan will have the ability to obtain an all-access pass to the UMKC Sports Athletic Department through the new UMKCKangaroos.com
What is UMKCKangaroos.com?
http://www.umkckangaroos.com/ is the official web site of the UMKCAthletics Department. UMKCKangaroos.com is available to everyone who can access the Internet and contains articles, press releases, statistical information and other important content provided by the UMKCKangaroos.com Sports Information Department within.
What is Roos TV?
Roos TV is a premium content, subscription-based web product that is found on http://www.umkckangaroos.com/. Roos TV is also brought to you by the Athletic Department and specifically focuses on streaming video (live and archived) and other exclusive content. Additionally, Roos TV offers premium stats packages, gamecast interfaces, special members-only features and offers, and will continue to offer new and exciting features to its members.
How do I Signup and enroll?
Both technical and customer support for Roos TV can be obtained via email. Please submit your comments, problems or suggestions directly to Customer Service.
Roos TV System Requirements
A broadband internet connection (DSL/cable or higher) of 750kbps or higher is needed for Roos TV. If you have an internet connection speed of 3.0Mbps or higher and your computer meets the requirements below, you will be able to enjoy Husker content at its highest video quality.
Some types of firewalls may prevent viewing live events on Roos TV. Please consult the Firewall manufacturer or Documentation for specific instructions on how to configure your firewall to allow multicast information through.
Why do I have to login every time I try to watch a video?
Why can I access the content at home but not while at work, a hotel, school, etc.?
I have high-speed wireless internet, but still seem to be having buffering problems?
Despite having a fast Internet connection, Internet congestion can slow down the delivery of the stream, make it difficult for you to connect, or cause buffering. Often the interruption is temporary. If you repeatedly have problems connecting, please notify your ISP. There are often quick fixes they can make when they learn about your issue.
Closed networks, such as the ones found on college campuses, hotels, hospitals, businesses, etc., can cause connectivity issues with live streaming video if certain ports are blocked or restricted.
I cannot view the content:
I cannot sign in:
How can I change my password, login ID or email?
I forgot my password
I can't login in anymore
Also, there may be a problem with the way your computer handles cookies. If you are using Internet Explorer, please click Tools and then Internet Options. When the Internet Options window opens, select the tab that says privacy and click Advanced. Then click the box next to where it says Automatic Cookie Handling so that a checkmark appears in it. Make sure that First and Third Party Cookies are radioed to Accept.
Some security software and toolbars can block Cookies that our site requires. Please try to disable the software. If you do not want to disable the software for security purposes then please check the configuration. For assistance with configuration please consult the software manufacturer.
I am having trouble subscribing:
How do I cancel my current subscription?
How do I renew my current subscription?
I purchased a Pay Per View event but I cannot login. Was my account not setup correctly?
I have a router/firewall. Will that cause problems with broadcasts?
Can I share my username and password with someone else?
Roos TV is a single-user membership product. Sharing your username is not permitted. Sharing your username with another person allows that person access to your credit card information as well. You cannot log in on multiple computers at the same time. Each subsequent login while an ID is already logged in will end the session logged into previously.
Is my privacy protected on Roos TV?
Can I link my site to UMKCKangaroos.com?
Yes, you are allowed to link to http://www. UMKCKangaroos.com /. Unless you have our written permission, you must link to the main page rather than a specific page inside the site. If your site is frame-based, we require that UMKCKangaroos.com opens in a new frame rather than in a frame on your site.
Can UMKCKangaroos.com link to my site?
Is there recruiting information on UMKCKangaroos.com?
Due to NCAA regulations we cannot post any information on recruiting on this website. Upon official announcement from UMKC coaches and administration at UMKC, UMKCKangaroos.com will be the first and official source on the web for this type of information.
What is listed in the Archives?
All events are archived and can be listened to in their entirety on UMKCKangaroos.com.
I sent a support request and did not get a response?
I'd like to see something on UMKCKangaroos.com that is not on the site, where do I send my input?
We value your input and would like to hear from you! We've created a place for you here to tell us what you like and don't like about UMKCKangaroos.com. Please click here to give us your input.